When will my order ship?
You know that amazing feeling you get when you see an email saying “Your order has shipped!”…well we love that feeling too! That’s why we are BIG on super fast shipping! All non-customized orders ship within 2-5 days!
Ship times for the following customized products are as follows:
- Personalized Sock labels: 7-10 business days
- State Etched Rocks Glasses: 7-10 business days
Do you ship internationally?
We ship all products internationally except Rocks Glasses.
I only received half of my order, when will the rest of it arrive?
If you ordered Rocks Glasses or hangers in addition to other items from our site, the items will ship separately. This way we can ensure that you get the best shipping prices possible and your Rocks Glasses and hangers are packaged perfectly for safe shipping!
My item arrived damaged; can you send me a new one?
If your items were damaged during shipping, send a photo of the items that need to be replaced to firstname.lastname@example.org with the subject line “DAMAGED ITEMS” and we will send a replacement within 7-10 business days! If you need it sooner than that, rush shipping rates will apply.
Do you offer gift wrapping?
We do not offer gift wrapping or gift notes at this time. If you want a product shipped to a loved one, you can put their address in for the shipping address...just give them a heads up that they will be getting a package from us!
Do you charge sales tax?
You will only be charged sales tax if you are ordering with a Florida address.
I would like to feature your products on my blog/site/publication!
Yay! Thanks for thinking of us for a feature! E-mail email@example.com with the subject line "FEATURE".
For all other questions feel free to drop us a line at hello (at) aislealwayslove.com